*Terms and Conditions for Customer Car Returns*

 

Return Time

The car must be returned on the date and time specified in the rental contract.

In case of delay beyond the agreed time, additional fees will be charged according to company policy (extra hour/day).

 

Vehicle Condition

The car must be returned in the same condition the customer received it, except for normal wear and tear.

The customer bears the cost of any damage, scratches, or breakage not recorded at the time of pickup.

 

Fuel

The car must be returned with the same fuel level recorded in the pickup contract.

In case of a shortfall, the value of the fuel plus a service fee will be charged.

 

Cleanliness

The car must be returned in a reasonably clean condition.

In case of excessive dirtiness or the need for special cleaning, a cleaning fee will be imposed.

 

Accessories and Attachments

All accessories must be returned (spare key, plates, spare tires, tool kit, tracking device if present).

In case of loss or damage, the customer bears the replacement cost.

 

Traffic Violations

The customer bears all traffic violations or government fees during the rental period, which will be deducted from the deposit or claimed from the customer afterward.

 

Accidents and Breakdowns

In the event of an accident, the customer must notify the company immediately and provide an official report from the relevant authorities.

Any breakdown resulting from misuse is the full responsibility of the customer.

 

Return Outside Business Hours

If returned outside business hours, responsibility for the car remains with the customer until it is officially inspected by the company.

Non-Return or Extended Delay

 

If the car is not returned without notice, the company has the right to take legal action and charge additional rental days and penalties.

 

Insurance

Returns are subject to the terms of the signed insurance policy, and insurance does not cover cases of negligence or improper use.